Terms & Conditions

Recruitment advertising and candidate attraction services | 28 October 2026

1. Parties, scope and acceptance

Job Board Direct is a trading name of David Creer Associates (DCA Recruitment) (“JBD”, “we”, “us”). Our business address is Brook House, Mint Street, Godalming, Surrey, GU7 1HE. “Client” means the business ordering services. These terms govern business-to-business recruitment advertising, campaign management and any expressly agreed applicant-tracking or candidate-forwarding services; they do not govern a separate temporary staffing or employment agency engagement.

An order is accepted when JBD confirms it in writing, including by email, or begins the requested work following the Client’s instruction (e-mail or online order form). These terms and the written order confirmation form the agreement. Client purchasing terms apply only where expressly accepted by JBD in writing (e-mail). Any agreed bespoke terms prevail over inconsistent provisions here.

Nothing in these terms prevents statutory rights applying where they cannot lawfully be excluded. JBD provides advertising and resourcing support; whether any regulated employment agency or employment business duties apply depends on the actual services performed and applicable law, not on a label alone.

2. Services, advertisements and platforms

The agreed package, price, duration, advertising channels, sponsorship budget, ATS access (if any), and deliverables are those specified in the order confirmation. JBD will use reasonable care and skill in providing the agreed services. Campaign start dates and publication are subject to receipt of usable vacancy information and third-party platform acceptance.

Job boards and advertising platforms are independently operated. Their moderation, algorithms, availability, application volume, ranking and acceptance decisions are outside JBD’s control. No particular number or quality of applicants, interviews, hires or advertising position is guaranteed.

The Client must supply accurate, lawful and sufficiently detailed vacancy information, including pay, location, working arrangements and relevant requirements. The Client warrants it has rights to all material supplied and will promptly approve proofs or request corrections. JBD may make non-material editorial amendments and may refuse, pause or remove misleading, unlawful, discriminatory, fraudulent or otherwise non-compliant advertisements, giving reasons where reasonably practicable.

The Client must comply with applicable employment and advertising laws, including the Equality Act 2010, and must not require applicants to pay prohibited application or recruitment fees. Any material change to title, location or role after campaign commencement requires agreement by the job board before we can make changes. This can be refused and JBD is not responsible for paying for the changes.

3. Fees and 14-day payment

All fees are exclusive of VAT, which is payable at the prevailing rate. Unless the order expressly states otherwise, the full agreed fee is due within 14 calendar days of the Client instructing JBD to provide the service. JBD may invoice upon instruction and may require payment before publication where stated in the order.

Additional advertising spend, renewals, changes, third-party charges and services outside the agreed package require the Client’s written approval and are charged and require payment before processing. The Client may not withhold or set off payment except where required by law or agreed in writing.

On overdue undisputed business debts JBD may claim statutory interest, fixed compensation and reasonable recovery costs to the extent permitted by the Late Payment of Commercial Debts (Interest) Act 1998 and related legislation. JBD may suspend further services for material overdue sums after reasonable written notice, without waiving its payment rights.

4. Cancellation, amendments and refunds

The Client may request cancellation in writing. Fees for work already performed, committed third-party advertising spend and non-cancellable platform costs remain payable. Where a campaign has not commenced, JBD will refund any prepaid amount less reasonable, evidenced costs incurred and agreed non-refundable third-party commitments. Where it has commenced, any discretionary refund or credit will be confirmed in writing.

No refund is due solely because a vacancy is filled early, the Client withdraws the role, a candidate declines an offer or an expected number of applications is not received. If JBD materially fails to supply an agreed service, it will first be given a reasonable opportunity to remedy the failure; any refund or price reduction will reflect the affected portion of the service and applicable law.

Either party may terminate for a material breach not remedied within 10 working days after written notice, or immediately for serious illegality or insolvency where lawful. Accrued fees and clauses intended to survive termination remain effective.

5. Candidates, recruitment decisions and ATS arrangements

The Client alone decides whom to shortlist, interview, check and employ and is responsible for right-to-work checks, qualifications, references, safeguarding where relevant, selection decisions, employment offers and compliance with applicable employment law. JBD does not warrant candidate-supplied information as accurate or complete and does not guarantee candidate suitability.

Application handling varies by order: (a) Redirect-only service: applicants follow a link to the Client’s own careers site or ATS; JBD does not receive or access applications submitted there merely by providing that link. (b) JBD-managed applications/ATS: where expressly included, applications may be received, hosted, accessed or forwarded through JBD or a service provider, as described in the order and applicable privacy documentation. The Client must not assume one arrangement applies to all packages.

Where JBD supplies ATS user accounts, the Client must restrict access to authorised users, maintain security, and promptly tell JBD when access should be removed. Any candidate communication or rejection service must be done by the Client.

Data Protection and Confidentiality

Each party shall comply with all applicable UK data protection and privacy legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), as amended by the Data (Use and Access) Act 2025, together with any subsequent amendments or replacement legislation.

6.1 Applicant Data – Redirect-Only Services

Where Job Board Direct provides recruitment advertising directing applicants to the Client’s own careers website, recruitment portal or Applicant Tracking System (ATS), the Client shall be responsible for the collection, processing, storage, security and retention of personal data submitted directly through that system.

Job Board Direct shall not receive, access, store or otherwise process candidate applications, CVs or associated personal information submitted directly to the Client’s system solely by virtue of providing the advertising link.

The Client shall be responsible for providing appropriate privacy notices, establishing a lawful basis for processing candidate information, determining appropriate retention periods and complying with applicable data protection obligations.

This provision does not exclude any separate processing of personal data by Job Board Direct in connection with advertising administration, website operation or other agreed services.

6.2 Job Board Direct Applicant Management Services

Where Job Board Direct separately provides an ATS, application management or candidate-forwarding service, the parties shall determine and document their respective responsibilities as data controllers, joint controllers or processors, according to the actual processing undertaken.

Where Job Board Direct acts as a data processor on behalf of the Client, the parties shall enter into a written data processing agreement compliant with Article 28 of the UK GDPR before processing begins.

The agreement shall address the nature, purpose and duration of processing, categories of personal data, documented instructions, confidentiality, appropriate security measures, authorised sub-processors, assistance with individual rights and regulatory obligations, personal data breaches, international transfers, deletion or return of personal data and appropriate audit arrangements.

Where either party acts as an independent data controller, it shall remain responsible for its own compliance obligations.

6.3 Business Contact and Website Information

Job Board Direct may process business contact information, client correspondence, advertising administration records, website analytics and other personal information reasonably necessary to provide its services, manage contractual relationships and operate its business.

Such processing shall be undertaken in accordance with applicable data protection legislation and Job Board Direct’s published Privacy Notice.

Where cookies or similar tracking technologies are used, Job Board Direct shall comply with applicable PECR requirements, including obtaining consent where legally required.

6.4 Security, Data Protection Rights and Breaches

Each party shall implement appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, alteration, disclosure or misuse.

Each party shall comply with applicable obligations concerning individual data protection rights, personal data breaches, retention periods and international data transfers, including implementing appropriate safeguards where required.

Each party shall maintain an appropriate procedure for receiving, acknowledging, investigating and responding to data protection complaints within applicable statutory timescales.

Where a personal data breach affects information processed in connection with the agreed services, the parties shall notify and cooperate with each other without undue delay where necessary to fulfil their respective legal obligations.

6.5 Candidate Information and Accuracy

The Client shall use candidate information lawfully and solely for legitimate recruitment purposes or other purposes permitted by applicable data protection legislation.

Job Board Direct does not independently guarantee the accuracy or completeness of information supplied by candidates unless expressly agreed in writing.

Nothing in this clause removes either party’s legal obligation to take reasonable steps to ensure the accuracy of personal data for which it is responsible.

6.6 Confidentiality

Each party shall keep confidential any non-public commercial, financial, operational or other confidential information received from the other party in connection with the agreed services.

Confidential information shall not be disclosed to unauthorised third parties except where required by law or reasonably necessary for the performance of the agreed services, including disclosure to professional advisers, authorised contractors or service providers subject to appropriate confidentiality obligations.

These obligations shall not apply to information already lawfully in the public domain, independently developed without use of confidential information or lawfully obtained from another source without confidentiality restrictions.

The confidentiality obligations shall continue following termination or expiry of the agreement.

7. Intellectual property and website use

JBD retains ownership of its website, systems, templates, branding and pre-existing materials. The Client retains rights in its supplied job descriptions and brand assets and grants JBD a limited licence to use them to deliver the agreed services. Subject to payment, the Client may use final campaign materials supplied for its own recruitment purposes; third-party platform content remains subject to its applicable terms.

The website and any ATS may be unavailable for maintenance, security or reasons beyond reasonable control. Users must not misuse accounts, upload malicious material, scrape data unlawfully or interfere with security. Links to third-party sites are provided for convenience and do not make JBD responsible for their independent content or operation.

8. Liability and indemnities

Nothing limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be limited. Each party remains responsible for its own breaches of applicable data protection law.

Subject to the preceding sentence, JBD’s aggregate liability arising out of an order, whether in contract, negligence or otherwise, is limited to the greater of £1,000 or 100% of fees paid or payable for that order. This cap is a proposed commercial allocation of risk and should be reviewed for enforceability and proportionality before publication, particularly for public-sector clients.

Subject to applicable law, neither party is liable to the other for indirect or consequential loss, lost profits or lost business opportunity. These exclusions do not remove the Client’s obligation to pay agreed fees.

The Client will indemnify JBD against reasonable third-party claims and direct losses arising from Client-supplied advertising material that infringes intellectual property rights or is unlawful, discriminatory or materially misleading, to the extent caused by the Client’s breach and not by JBD’s negligence or unauthorised alterations. JBD must give prompt notice, reasonable cooperation and allow the Client reasonable conduct of the defence, subject to no settlement imposing obligations on JBD without its consent. This indemnity is capped at the greater of £5,000 or twice the order fee, except for fraud or deliberate wrongdoing.

9. General provisions

Neither party is liable for delay caused by events beyond its reasonable control, provided it notifies the other and takes reasonable steps to mitigate the effects; payment obligations for services already supplied remain due. If the event continues for more than 30 days, either party may terminate affected future services on written notice.

Notices may be sent to the email or postal contact last notified by the recipient; termination and breach notices should be clearly identified. Changes to an accepted order must be agreed in writing. No third party has rights under the Contracts (Rights of Third Parties) Act 1999 unless expressly stated. If a provision is unenforceable, the rest remains effective. No waiver arises from delay in enforcing rights.

This agreement is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory legal rule.