In-Comm Training & Business Services

Job Board Direct are currently working on a recruitment campaign with In-Comm Training & Business Services who are advertising for a Managing Director.

Rated by Ofsted as ‘Outstanding’, In-Comm is one of the UK’s leading providers of training and business services, working across more than 10 sectors and with 250 different companies.

We combine 35 years’ experience with continuous investment in our academies to deliver employers access to bespoke training plans, qualifications, consultancy and managed services covering:


Business Support

Continuous Improvement

Leadership & Management

Quality Compliance

Safety Compliance

Skills Auditing & Growth

Technical Development

In-Comm Training celebrates record year by launching new blueprint for growth

One of the UK’s leading training providers is celebrating a record year after it completed several strategic projects and saw demand for engineering and manufacturing apprenticeships and upskilling courses soar.

In-Comm Training, which operates two state-of-the-art Technical Academies in Aldridge and Telford, has seen revenue increase by 25% during 2023.

This has been driven by the firm’s largest ever cohort intake (nearly 200 apprentices in Autumn 2023) and a significant rise in the number of companies looking to take advantage of modular courses and the managed services offer that navigates management teams through Quality Accreditations and Health and Safety compliance.

It marks what has been an exciting twelve months for the business, including the £3m opening of its Telford Technical Academy at the start of the year and JLR becoming the first commercial client for the Precision Tooling Academy in Aldridge.

Please visit for more info –

The vacancy:

Managing Director


Leading the management team, you will be responsible for the company’s day-to-day running, ensuring that the facilities, people and processes operate efficiently and effectively to ensure clients and learners are served to the highest level, and our core company values are prominent throughout.

Your leadership will ensure the business’s success in delivering operational excellence through strong people management, high-quality educational programs, achieving business plan objectives and continuing to deliver a best-in-class reputation across the industry.

Main Responsibilities to Include:

Leadership & Management:

Provide effective and inspiring leadership for the business, ensuring that all staff collaborate to achieve the highest levels of success for all key stakeholders.

Be an ambassador for the business, developing a solid reputation for excellent key stakeholder relationships.

Demonstrate a commitment to staff and learners personal growth and development at all levels, enabling them to develop the skills necessary to achieve outstanding outcomes.

Assist and support the business in further developing In-Comms vision and strategy.

Ensure that appropriate targets are set and agreed through the business to achieve strategic aims and objectives and performance against these targets is monitored and achieved.

Be visible, open and accessible to staff, students and stakeholders, ensuring strong internal and external communications.

Lead and promote a culture of partnership, working to raise aspirations and realise ambitions towards achieving outstanding success.

Ensure In-Comm exceeds its legal, statutory and regulatory requirements from government, funding and regulatory bodies.

Managing Director – Corporate Strategy & Policy:

Make proposals to the Board about the quality, activities and vision of the business whilst implementing the policies and decisions of the Board.

This will include:

Execute the business plan, closely monitor In-Comms progress against the strategic plan and take appropriate action as the plan develops.

Identifying the significant issues facing the business and helping to prepare an appropriate response that clearly outlines the actions the business needs to take in the environment in which it operates.

Ensure that In-Comms policies, procedures and practices, including safeguarding, equality & diversity, health & safety and environment, are developed, promoted and implemented.

Managing Director – Teaching, Students, Curriculum & Quality:

This will include:

Ensuring that all aspects in relation to the well-being and safety of visitors, staff and students remain paramount in the culture of In-Comm.

Promote and facilitate the innovation and development of the curriculum within the business.

Further the development of industry-led curriculum and student support services.

Supporting the effective operation of all learner-related systems, including maintaining learner discipline.

Ensuring there are mechanisms in place for effective dialogue with learners and to consult actively and engage with learners positively.

Establish, maintain and continually improve operational policies, procedures and tools to ensure efficient and effective program implementation.

Ensuring that all programmes and qualifications are delivered conform to quality standards.

Monitor key performance indicators (KPIs) to assess the effectiveness of operations and make data-driven decisions.

Managing Director – Resource Management:

Contribute to developing In-Comms budget, ensuring financial sustainability and profitability.

Monitoring financial performance, analysing variances, and taking corrective actions to meet revenue and cost targets.

Ensure that resources are reviewed, expanded, allocated and controlled openly based on clearly stated criteria supporting the Strategic Plan.

In-Comms assets are effectively managed to maximise the business’s benefit.

Information systems are in place to provide timely, robust data to support the business’s management and ensure accurate and timely reporting to the Board.

Corporate responsibility for Health, Safety and Wellbeing is embedded, and a safe and healthy environment for learners, staff and visitors is promoted.

Managing Director – Business Development:

Supporting the Executive Directors in ensuring In-Comm maintains existing regional and national partnerships that are currently in place with other educational organisations, local authorities, funding agencies, employers, feeder schools, universities, and community organisations, as well as forging the development of new relationships with other prospective partners.

Ensure that effective business development strategies promote In-Comm, enhance its brand visibility, and continue to secure new business growth.

Plus, any other areas as determined by the Board.

Competence & Qualifications

Assessing Award To hold a current A1 Assessing Award or Equivalent – Desirable – To hold a current V1 Internal Quality Assurance Award or Equivalent – Desirable – To hold a qualification within the field of Senior Management and Leadership – Essential Qualification – To hold the Certificate to Teach in the Lifelong Learning Sector qualification as a minimum – Desirable

Service Improvement – To hold a qualification in Service Improvement or Business Improvement Techniques – Desirable

Technical or Industrial Competence – The individual must be technically or industrially competent in the management of training – Essential

Information Technology – To be confident in using, installing and developing IT systems and processes – Essential

Knowledge and Experience

Substantial and successful experience managing at a senior level, including promoting and managing change – Essential

Extensive knowledge and experience of the sector and the environment in which it operates – Essential

Proven track record of success – Essential of working with a wide range of strategic stakeholders – Essential in representing further education organisations at local, regional and/or national levels – Essential

Leadership & Management Skills

Highly effective communication skills that promote confidence and integrity; a highly skilled presenter able to convey complex ideas and inspire a range of internal and external audiences – Essential

Experience in high-level financial management and the ability to work with financial information for decision-making purposes – Essential

Inclusive and visible leadership, which inspires staff to improve – Essential

Ambassadorial skills and the effective management of organisational reputation – Essential

Ability and experience in successfully leading and managing a variety of teams – Essential

Experience in curriculum building, planning and quality improvement with a sound knowledge of quality systems and experience in achieving significant improvements in the provision – Essential

Ability and experience in developing and implementing initiatives, which have had a positive impact on Equality, Diversity and Inclusion – Essential

Personal Attributes & Skills

An enthusiastic and inspirational leader with presence and gravitas – Essential

A deep commitment to improvement and excellence – Essential commitment to collaboration and partnerships. The ability to motivate and enthuse others – Essential

Excellent judgement and the ability to balance risks and opportunities – Essential

Excellent analytical, problem-solving, negotiating and decision-making skills – Essential integrity and honesty – Essential

The ability to perform under pressure – Essential

The ability to successfully manage a range of complex tasks – Essential

Persistent and Tenacious – Essential

Emotionally intelligent and resilient – Essential to cope with constant change and ambiguity – Essential


Salary Band Dependent upon experience.

Working Hours Full Time Monday to Friday 08.30-17.30 Hours M-T and 08.30-15.30 Hours F

Pension 3% Employee Contribution & 7% Employer Contribution

Life Insurance Non-Contributory 3 x Salary

Medical Insurance AXA PPP Medical Insurance

Holidays 25 Days plus Bank Holidays and up to an extra week for long service awards

Additional Mobile Phone, Laptop, Expenses.

Apply here:

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