Current vacancies

Administrator - #DCA06934
Salary £14.00ph
Position type: Contract
Contact person: Robert Creer


Homes for Ukraine Administrator

Full Time position (Hybrid working)

Hourly rate £14.00 - £15.00 per hour

Reporting to: Homes for Ukraine /Head of Service

F/T post for 3mths temporary contract (Possible extension)


Responsible for the delivery of high quality, effective admin tasks and service provision in support of the Homes for Ukraine team.
To deal efficiently with telephone calls & a plethora of broad ranging correspondence relating to Homes for Ukraine, ensuring an efficient service is maintained whilst adhering to specific policies and procedures.
Schedule appointments
Manage the Homes for Ukraine In-Box
Ensure all government data returns are made. Update the Govt portal
Ensure safeguarding and accommodation checks are undertaken and recorded in line with Government guidance and Council policies
Ensure DBS checks are undertaken in line with policy
Ensure interim payments to guests are paid in a timely manner
Arrange advice and referrals for the Guests to specialist public health services and other support agencies
Ensure the Council plays a key role in supporting the integration of Ukrainian families into the local community.
Ensure that internal and external communication is timely and supports the delivery of the Scheme.
Understand, maintain, and operate computer systems, including Orchard, Agresso, Keystone, Sharepoint, Case Management, Civica & Microsoft office suite.
To maintain accurate records, collating & recording relevant information regards to the subject matter
Delivery of excellent service to all customers in line with published service standards, including provision of advice and assistance to all customers.
Equality and Diversity - Actively promote the Councils Equality and Diversity policy in all aspects of your duties.
Safeguarding - Adhere to effective safeguarding practice for vulnerable adults and children in accordance with the Councils policies, guidance, and protocol.
Dignity and Respect - Treat all colleagues with dignity and respect whilst at work so that they are encouraged to meet their full potential by working in a non-threatening environment free of harassment and/or bullying.
General Data Protection Regulation (GDPR) - Ensure that the principle of confidentiality and the requirements of the GDPR are fully applied to the work of your service area.
Information Sharing - Work in line with the relevant protocols and service level agreements to enable the effective sharing of information between agencies