Current vacancies

Parcel / Post Assistant #JBD6850
Salary On request
Position type: Permanent
Contact person: Richard Creer

Parcel / Post Assistant

Reporting to the Deputy Chief of Security, the Parcel / Post Assistant will play a key role in assisting with the incoming pupil parcels, sorting and delivery alongside the site wide collection and management of school post through the Royal Mail postal system. He/she will be required to work efficiently and smoothly to deliver an excellent service to the pupils and the wider school community.

Main Duties

To fulfil the above tasks, you will be required to:
Organise and sort pupil parcels as they arrive.
Email pupils for parcel collections using the department Helpdesk system
Deliver parcels to each house on a daily basis (Monday to Friday)
Deal with parcels with unknown houses, addresses
Monitor parcel deliveries for items deemed as contraband
Provide advice to staff & pupils regarding parcels
Update the Daily Parcel Statistics spreadsheet
Deal with Parcel Delivery companies
Collect post from designated points across site.
Sort post collection between internal and external mail, placing internal into staff pigeon holes.
Sort outgoing post, logging details and appropriately labelling with the correct postage, placing for collection by Royal Mail at 5pm

In addition, you are required to:

Keep work areas and vehicle clean and tidy.
Build and maintain relationships within the organisation, providing excellent customer service
Abide by and participate in Charterhouses Health and Safety policy.
Undertake suitable training to enable the safe and effective use of equipment supplied to be able to undertake the proper performance required.

Relevant Experience/Knowledge & Technical Competencies


Holder of a clean driving license.
Physically fit as this is a physically demanding role
Competent use of PC and Internet

Customer Service Skills & Experience
Organisation skills & Experience
Person Specification


Confident communicator, capable of communicating at all levels, both orally via telephone/face to face, and in written form.
Very good organizational and administrative skills.
Thrives on attention to detail.
Team player.
Committed to excellence in customer service provision.
Tenacity to get things done and to make things happen.
An enthusiastic whatever it takes approach to work.
Personally presentable

Heads of Terms

Salary: £9.50 per hour.

Working Hours

Normal working days are Monday to Friday (11:30 - 17:00), 33 weeks per year (term time). A willingness to be flexible in working hours.


Working in a School environment, the jobholder is responsible for promoting and safeguarding the welfare of children and young persons for whom they are responsible or with whom they come into contact and are expected to adhere to and ensure compliance with the Schools Safeguarding Policies at all times. If, in the course of carrying out the duties of the post, the Job Holder becomes aware of any actual or potential risks to the safety or welfare of children in the School they must report any concerns to the Schools Designated Safeguarding Lead.

Benefits of Employment

Automatic enrolment into Charterhouses contributory workplace pension scheme
Lunches when available
5 weeks paid holiday plus statutory English Bank Holidays (pro-rata.) it may not be possible to take public holidays during term time, and time off will be given in lieu.
Membership of School Sports Centre
Participation in Cycle to Work scheme (subject to eligibility)
Membership of Schools 9 hole golf course at reduced subscription
Death in service benefit
Personal Accident Insurance
Access to an Employee Assistant Programme
Support for professional development and training


Two (2) weeks during probationary period (which is normally six months). Once the appointment is confirmed both parties are required to give at least 4 weeks notice on either side.


Applications should be made in accordance with the Schools application and recruitment procedures (available on the website - )
Interview and Selection Process

If you are invited to interview this will be conducted in person and the areas which it will explore will include suitability to work with children.

Interview outline:

At least 1 interview with line manager and member of HR team
Tour of the School with member of the Security team
Technical skills assessment (where appropriate)

We are creating an inclusive culture where all forms of diversity are seen and valued - for our pupils, for our staff. A culture that supports the enduring Charterhouse education provided to pupils in our global and multi-cultural environment. Join us now to be a part of it.

Closing date 31/05/2022

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