Current vacancies

Loans Support Officer - Loan Underwriting x2

An exciting opportunity to work in the financial services sector with a dynamic and rapidly growing co-operative business.

Salary: £28,395 to £31,616

The Role - Loans Support Officer

Located in near Archway tube station in London (zone 2), the credit union is a savings & loans co-operative that is dedicated to encouraging saving and dealing with debt. Owned and democratically controlled by its members, the credit union is seeking a hard-working and committed individual to serve as part of a small friendly team of Loans Support Officers.

Qualifications/Skills/Experience- Loans Support Officer

We are looking for an experienced and enthusiastic candidate to help us continue to build our successful co-operative business by establishing a rapport with members, applying credit control policies, assisting with loan decision making, and maintaining high levels of member satisfaction. We operate in the fiercely competitive financial services market and want to train new committed staff who will assist us in continuing to grow our credit union.

The candidates should have and be able to demonstrate:
Direct experience and understanding of loan underwriting processes

An ability to maintain strict policy compliance

Willingness to train other employees in lending decisions

An understanding and experience of credit control procedures

An empathetic & persuasive manner of verbal and written communication

Ability to work well with people, with an excellent telephone manner

Practical expertise with Word and Excel IT programs

Good understanding of written & spoken English

Ability to work with numbers / analytical skills

An empathetic manner in dealing with members struggling with debt.

Applicants should have:

Knowledge and understanding of the credit union movement

A commitment to the aims and objectives of the credit union movement

A cover letter MUST be provided by all applicants upon application